Cancellation Policy

battle creek area chamber of commerce
refund/cancellation policy

 

Cancellation Policy by Host/Sponsor

  • The Battle Creek Area Chamber of Commerce and Chamber Foundation reserves the right to cancel a program/event due to low enrollment or other circumstances which would make the program/event non-viable.
  • If the Chamber cancels a program/event, registrants will be offered a full refund.
  • Should circumstances arise that result in the postponement of a program/event, registrants will have the option to either receive a full refund or transfer registration to the same program/event at the new, future date.

Registration Cancellation by Participant

  • Unless specifically stated on the registration materials, the deadline to receive a refund for your registration is 5 business days before the event.
  • Registration cancellations received prior to the deadline may be eligible to receive a refund.
  • Cancellations received after the stated deadline will not be eligible for a refund.
  • Cancellations will be accepted via phone, fax or e-mail, and must be received by the stated cancellation deadline.
  • All refund requests must be made by the attendee or credit card holder.
  • Refunds will be credited back to the original credit card used for payment.
  • Invoices will be processed and sent to those who make reservations and are a “No Show” to the program/event.

These above policies apply to all Chamber program/events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.